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Latest News Stories

Phones off Monday 5th June

Due to staffing issues on Monday the credit union phone lines will be off on Monday 5th June. Normal service will resume on Tuesday.

Other services are not affected and we will be at Chelmsley Wood Connect as usual. Don’t forget you can contact us in the following ways:

You can contact us securely by logging on to your Internet Banking account.


tawk_chat_iconTry our online chat – click the green box at the bottom of your screen.


facebook_messenger_logoFacebook Messenger can be a great way to contact us and keep in touch with our latest news.


Send a message on our Contact us page

For all other enquiries about accounts and services you can contact the credit union office in Erdington in person or at Chelmsley Wood Connect

Withdrawals delay 30th May – update

We experienced a delay with withdrawal payments Tuesday 30th May. The affected members have been contacted and their withdrawals will be in bank accounts today. Loan payments are not affected. Withdrawals onto Engage Accounts are also not affected. Please accept our apologies for the inconvenience.

Bank Holiday Monday 29th May

Credit Union will be closed on Monday 29th May due to the bank holiday.

We will be open as usual on Tuesday 30th May.

Can credit union beat your bank?

ThinkingLoans from Advance Credit Union are more competitive than you might think for any value up to £8,000. Holiday, debt consolidation, new vehicle, or household expenses – give us a try!

Borrow £3,000 – £8,000 from just 9.4%APR

Borrow £1,000 – £3,000 from just 19.6%APR

Borrow £300 – £1,000 from just 21.9%APR

No need to save first (but it helps to get the best rate)

Loan offers are subject to affordability and credit check.

Find out more about our loans.


Bank Holiday Monday

Credit Union will be closed on Monday 1st May due to the bank holiday.

We will be open as usual on Tuesday 2nd May.

Easter Opening

Our office will be closed over Easter, opening hours are below. Note that share withdrawal requests made after 2pm Thursday 13th April will not be processed until Tuesday 18th April. 

Thursday 13th April Open 9.30-4pm
Good Friday 14th April CLOSED
Saturday 15th April CLOSED
Sunday 16th April CLOSED
Monday 17th April CLOSED
Tuesday 18th April Open 9.30-4pm

1% dividend Paid

11% dividend% dividend has now been paid to Members’ credit union accounts. That’s a better return than most high street banks!





Old £5 notes no longer accepted

Old paper £5 notes have now been withdrawn by the Bank of England and are not accepted after 5th May 2017.

Don’t worry, they can still be paid in to your bank, building society or post office.

Find out more about the new polymer ‘Winston Churchill’ £5 note plus the new secure £1 coin introduced in March.

Save as You Borrow Report

Save as you Borrow Fairbanking reportThe Fairbanking Foundation have recently published a report that highlights the overwhelming evidence that shows that borrows that save whilst paying pack a loan become habitual savers. Research by the Fairbanking Foundation carried out by Ipsos MORI shows that 67% of save as you borrow users who had no savings, and found it impossible to put money aside, now have plans to save regularly throughout the year as a result of using a Save As You Borrow product.

The report findings are no surprise to Advance Credit Union; our members with a loan save £3/week or £12/month alongside their loan repayments. For some members this is the first time they have saved and they know it is their financial buffer to smooth out life’s surprises. For other members save-as-you-borrow is simply an easy way to save regularly.

Nathan graduates from CUFutures

Congratulations to AdvanceCU staff member Nathan, who graduated at the weekend from the first ever CUFutures course. It has been hard work with many hours of training, presentations, projects, a trip to the House of Commons, presentation training with Liz Barclay, meeting the ABCUL board plus the new London Institute of Banking and Finance qualification Certificate in Credit Union Professional Conduct.

The course is run by the Credit Union Foundation with support from Citi Foundation . Graduation was at the annual ABCUL credit union conference in Manchester.

Nathan’s team also won the presentation task and have been invited to next month’s Irish credit union conference.