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Fairbanking 5 star Mark

Fairbanking 5 star Mark

About the Fairbanking Foundation The Fairbanking Foundation is a research-based charity that believes financial providers owe a duty of care to their customers and the country as a whole – that they should act in the ‘common good.’ The Fairbanking Foundation encourage...

Roadmap

We’ve been working really hard to make Advance Credit Union one of the best places to save and borrow in the Midlands. Over the last few years we’ve added: internet banking, same-day withdrawals, e-sign loan agreements, faster loan turn around plus we have...

Data

How are we doing?  We monitor the performance and growth of the credit union very closely to ensure our members are getting good value and to comply with our governance and regulatory requirements.  Some of the data we monitor are the value of loans granted...

Barclays

Did you know that Barclays bank invest in developing credit unions? We have been delighted to have been one of the 39 UK credit unions invited to be part of the Barclays Credit Union programme; a support package helping us develop our governance, compliance, marketing...

Transparency

Ethics Corporate Governance Annual Report Internal transparency Whistleblowing Product Transparency Loan Arrears Your Ideas Ethics We have noticed a number of companies now talk about how ethical they are. Advance Credit Union is one of the many financial cooperatives...

CRAIN

Fair Processing Notice Principles In order to process your application, we will perform credit and identity checks on you with one or more credit reference agencies (“CRAs”). Where you take banking services from us we may also make periodic searches at CRAs to manage...

Data Retention Policy

data retention policy Record Retention Period Notes Register of Members: Name, Postal Address, Shares, Date entered on register (joined), Date ceased to be a member (if applicable) Permanently Statutory Requirement Register of shares and loans Permanently Statutory...

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised...

Privacy Policy

We are committed to protecting our members’ privacy. The credit union requires any information marked as mandatory for membership to either meet our legal obligations or to enable us to perform our contract with you. Where you are not able to provide us with this...

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