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Barclays

Did you know that Barclays bank invest in developing credit unions? We have been delighted to have been one of the 39 UK credit unions invited to be part of the Barclays Credit Union programme; a support package helping us develop our governance, compliance, marketing...

Transparency

Ethics Corporate Governance Annual Report Internal transparency Whistleblowing Product Transparency Loan Arrears Your Ideas Ethics We have noticed a number of companies now talk about how ethical they are. Advance Credit Union is one of the many financial cooperatives...

CRAIN

Fair Processing Notice Principles In order to process your application, we will perform credit and identity checks on you with one or more credit reference agencies (“CRAs”). Where you take banking services from us we may also make periodic searches at CRAs to manage...

Data Retention Policy

data retention policy Record Retention Period Notes Register of Members: Name, Postal Address, Shares, Date entered on register (joined), Date ceased to be a member (if applicable) Permanently Statutory Requirement Register of shares and loans Permanently Statutory...

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised...

Privacy Policy

We are committed to protecting our members’ privacy. The credit union requires any information marked as mandatory for membership to either meet our legal obligations or to enable us to perform our contract with you. Where you are not able to provide us with this...

Member Questionnaire 2017

Thanks to all 705 members who completed our members questionnaire this year – a great response! That gives us some great insights into how we can make your credit union even better. We are now analysing all the results and will publish some of the findings on...

About Us

Who we are What we do What our members think of us Accreditation and Authorisation Transparency Vacancies History Where we are Our Partners Who We Are As a financial not-for-profit co-operative, Advance Credit Union is ‘owned’ by the 5,000 members who save and borrow...

Fees and Charges

Fees and Charges Membership   Joining fee £2.00 annual fee £2.00 Dormant account annual fee £5.00     Services   Share withdrawal 7 day notice free Same-day withdrawal to Engage Account free Express Payments for same-day share withdrawals to own...

Financial Services Compensation Scheme

Financial Services Compensation Scheme Important information about compensation arrangements We are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a credit union is unable to meet its financial obligations....