We’ve been working really hard to make Advance Credit Union one of the best places to save and borrow in the Midlands. Over the last few years we’ve added: internet banking, same-day withdrawals, e-sign loan agreements, open banking, faster loan turn around plus we have a debit card with contactless payments, Google Pay and Samsung Pay.
Nothing stands still, and as money moves more online we are working on making Advance Credit Union the best choice to manage your money. Here’s a quick run through of the things we hope to be introducing over the next few years.
| Planned Improvement | when |
| Smart Communication e.g. we’ll let you know if miss a payment, when loan due to end, etc. | active |
| New Internet banking | active |
| Customer Wi-fi at Erdington branch | active |
| Open banking for easier loan applications | active |
| Improved phone system | active |
| Smartphone App | Spring 2021 |
| Improved webchat & chatbot | active |
| Personal Finance dashboard | Summer 2021 |
| Faster payments from internet banking | Summer 2021 |
| Deposit and withdraw at Post Office | 2021 |
| Second customer service branch | Summer 2021 |