You can withdraw money from your Share Account at any time unless secured against a loan. Money is paid either direct into your bank account or Engage Account. Cash withdrawals are not available from office or our Collection Points.

Withdrawals can be requested from internet banking, just enter your bank account (minimum £10 withdrawal) or Engage Account sort code and account number. For fraud prevention purposes we can only pay to an account in your name, we will contact you if we don’t recognise the bank account details provided.

Or you can complete and return to us a Share Withdrawal Form.

Withdrawals are made free of charge 7 days after the request is received, so it is best to plan ahead and decide when you will need your money and how much you would like to withdraw.

If you are in a hurry or need money in an emergency you can request an Express Payment. Express Payments are processed the same day if requested before 2.00pm at our counter, or 4pm if requested by internet banking. Withdrawals after these cut-off times are processed on the following day. The transfer to your account is usually complete before 4.30pm. There is a fee payable of £1.00 for this service, which is deducted from your withdrawal. Please note that all share withdrawals made by internet banking are considered to be Express Payments and the £1 service fee will be charged.

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