Data Retention Policy

data retention policy

Record Retention Period Notes
Register of Members: Name, Postal Address, Shares, Date entered on register (joined), Date ceased to be a member (if applicable) Permanently Statutory Requirement
Register of shares and loans Permanently Statutory Requirement
Loan agreements 6 years after loan is repaid Statutory Recommendation
Register of bad debts written off Permanently Statutory Requirement
Complaints 6 years from date of resolution Regulators 
Member’s evidence of Identity and proof of address (e.g. driving licence, passport, utility bills, bank statements) 5 years after member ceases to be a member Statutory Requirement
Phone call recordings 6 months