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Time for some spring cleaning!

spring cleanThe sun has been shining, the daffodils have bloomed and we’re getting loads of holiday loan applications. Spring must have arrived. A few extra pounds in your pocket could really help – Check out 8 tips to spring clean your money. 

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Engage Account problem fixed – update 4th May

Engage cardThe recent issues concerning Engage Accounts sort code have now been successfully resolved.

Members with an Engage Account are again able to transfer money in and out of their accounts from external bank accounts. Members receiving benefits or other deposits directly to their Engage Account should receive their payments as expected from Thursday 6pm onwards.

This issue only affects members who have payments including benefits sent directly to their Engage Account between Tuesday 1st May and 6pm Thursday 4th May. Unfortunately these payments have been returned to the sender. Members should contact the sender including DWP if they believe benefits and other payments have not been received. If you have not received child tax credits contact HMRC Customer Services on 0345 300 3900. HMRC staff have been informed of the issue and will be able to assist in making the necessary arrangements for a faster payment to be sent to you.

Any outgoing payments that were scheduled to leave Engage Accounts between Tuesday 1st May and 6pm Thursday 4th May have not been paid, these will be recredited today by 12noon. Any outgoing payments scheduled after Thursday 3rd May from 6pm will be processed as normal.

Most Engage Account members have benefits and other payments paid directly to Advance Credit Union, these have not been affected. Share withdrawals and loans have been paid onto Members’ Engage Accounts as usual. Please note that due to the bank holiday on Monday, child benefit has been paid on Friday 4th May. 

Please accept our apologies for any inconvenience caused. If you have any specific concerns about this issue then contact Engage Customer Services on 0333 202 3642

 

 

 

Engage Account problem – update 3rd May

Engage cardThe issues notified yesterday concerning Engage Accounts are still ongoing. Engage are working hard to resolve this as a matter of urgency. 

This only affects Members with an Engage Account with sort code 62-30-53. It is currently not possible to transfer money in or out of your account from external bank accounts. Members with an Engage Account won’t be able to transfer funds in or out from a bank account to their Engage Account. This will also affect Members receiving benefits or other deposits directly to their Engage Account. The transaction will be returned to the originating bank account. 

ATM withdrawals and point of sale transactions are unaffected and share withdrawals and loan payments onto Engage Accounts are not affected.

Benefits and other payments paid directly to Advance Credit Union are not affected. Share withdrawals and loans will be paid onto Members’ Engage Accounts as usual. 

Please accept our apologies for any inconvenience caused. Contis are working on a fix so do check the Engage App or our website for updates. If you have any specific concerns about this issue then contact Engage Customer Services on 0333 202 3642

 

 

 

Banking Issues 30/04/18

We regret to inform our members that some of you may experience a delay in receiving share withdrawals and loans requested/signed for today, due to a problem with our internet banking.

The latest funds will show is 6pm tomorrow evening, Tuesday 1st May 2018. We apologise for any inconvenience caused.

Can credit union beat your bank?

ThinkingLoans from Advance Credit Union are more competitive than you might think for any value up to £8,000. Holiday, debt consolidation, new vehicle, or household expenses – give us a try!

Borrow £3,000 – £8,000 from just 9.4%APR

Borrow £1,000 – £3,000 from just 19.6%APR

Borrow £300 – £1,000 from just 21.9%APR

No need to save first (but it helps to get the best rate)

Loan offers are subject to affordability and credit check.

Find out more about our loans.

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Solihull Council Staff Seminar 22nd March 2018

Solihull Metropolitan Borough CouncilAdvance Credit Union has partnered with Solihull Borough Council to bring Wellbeing seminars to employees of the council, SCH and contractors. Thursday 22nd March we will be at The Loft, Chelmsley Wood looking at Financial Wellbeing, debt and money management. Barclays local branch will also be introducing some of their money resources including Barclays Financial Wings.

Ever felt that your money is in control and not you? This is your chance to tell your money who’s the BOSS!

Thanks to everyone who attended last week at the Civic Suite, all the resources from the staff seminar are here.

How can Advance Credit Union help?

Solihull Council staff and SCH staff can save regularly as a Payroll Saver. A great way to grow your savings with no effort. Simply join online, select the option to save from your payslip and we will do the rest.

Join

Borrow up to £8,000 for home improvements, car purchase, debt consolidation and any other purpose. See our Life Events to see how we could help you. You can apply now, no need to save first. 

Apply for a loan

Solihull Council Staff Seminar 13th March 2018

Solihull Metropolitan Borough CouncilAdvance Credit Union has partnered with Solihull Borough Council to bring Wellbeing seminars to employees of the council, SCH and contractors. Today we are looking at Financial Wellbeing, debt and money management. Barclays local branch will also be introducing some of their money resources including Barclays Financial Wings.

Ever felt that your money is in control and not you? This is your chance to tell your money who’s the BOSS!

All the resources from the staff seminar are here

How can Advance Credit Union help?

Solihull Council staff and SCH staff can save regularly as a Payroll Saver. A great way to grow your savings with no effort. Simply join online, select the option to save from your payslip and we will do the rest.

Join

Borrow up to £8,000 for home improvements, car purchase, debt consolidation and any other purpose. See our Life Events to see how we could help you. You can apply now, no need to save first. 

Apply for a loan