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Customer Survey

Does a credit union loan improve your life or make things worse?
We want to understand more about your experience with a credit union loan. If you’ve had a loan with us in the last few years you should soon receive an invitation to a short online survey.

We have asked the Fairbanking Foundation to undertake the member survey, they are a charitable organisation interested in the financial wellbeing of customers. They have commissioned the leading market research company Ipsos Mori to conduct the independent survey. 

Do please take the time to complete the survey, it is really important to help us understand how we can improve Advance Credit Union and reach more people who need our services. 

Bank Holiday Opening

Our office will be closed on the Bank Holiday Mondays 6th and 27th May. Note that share withdrawal requests made after 4pm Friday will not be processed until the following Tuesday. 

Easter Opening

Our office will be closed over Easter, opening hours are below. Note that share withdrawal requests made after 4pm Thursday 18th April will not be processed until Tuesday 23rd April. 

Thursday 18th April Open 9.30-4pm
Good Friday 19th CLOSED
Saturday 20th April CLOSED
Sunday 21st April CLOSED
Monday 22nd April CLOSED
Tuesday 23rd April Open 9.30-4pm

Members AGM 2nd March 2019

Our best attendance ever!

Thanks to everyone who attended our Annual General Meeting (AGM) today, Saturday 2nd March 2019. 33 members is a new attendance record!

Thanks also to Oikos Cafe on Erdington High Street for providing our venue.

We are pleased to confirm that the AGM approved a 1% dividend on savings, this will be processed on members’ accounts as soon as possible.

Members AGM 2nd March 2019

Save the date!

Our Annual General Meeting (AGM) will be on Saturday 2nd March 2019, starting at 10.00.

We will be meeting at the Oikos Cafe on Erdington High Street. The cafe is next to HSBC bank just a short walk from our office, see the map below. We will be meeting upstairs, tea, coffee and biscuits will be provided.

All Advance Credit Union members are invited to attend, this is a great opportunity to hear about the work we’ve been doing and to approve the annual dividend payment on members’ savings. We will also explain to members some of the exciting plans we have for the future. 

Please note that the credit union will be closed to customers on Saturday morning to allow members and staff to attend the AGM.

Book Now

Can credit union beat your bank?

ThinkingLoans from Advance Credit Union are more competitive than you might think for any value up to £8,000. Holiday, debt consolidation, new vehicle, or household expenses – give us a try!

Borrow £3,000 – £8,000 from just 9.4%APR

Borrow £1,000 – £3,000 from just 19.6%APR

Borrow £300 – £1,000 from just 21.9%APR

No need to save first (but it helps to get the best rate)

Loan offers are subject to affordability and credit check.

Find out more about our loans.

 Apply for a loan

Advance CU is officially Cyber Essentials certified

Cyber Essentials badgeWe are pleased to announce that Advance Credit Union is Cyber Essentials certified. Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.

The Cyber Essentials scheme has two functions:

  • to provide a clear statement of the basic controls all organisations should implement to mitigate cyber security risks; and
    to provide a mechanism for organisations to demonstrate to their customers, investors and other stakeholders that they’ve put these controls in place.
  • In brief, Cyber Essentials is all about helping businesses address the basics of cyber security to prevent common attacks, like ransomeware and data breaches. Anyone can download the Cyber Essentials documents and start putting the recommended controls in place.

What does it mean to be Cyber Essentials certified?

By displaying our Cyber Essentials badge, we’re letting you know that:

  • We’ve put measures in place to ensure that our IT is suitably secure
  • We take cyber security seriously and meet a Government-endorsed standard

Christmas Loans 2018

Christmas presentIt will soon be Christmas, so don’t miss out on our Christmas top tips to help you get the most for your money this Christmas.

Not a credit union member? the last date to apply for a Christmas loan is Saturday 1st December 2018. You can join as a member and start saving with us at any time. Find out how to join credit union.

To help members who want a Christmas loan top up, with effect from 1st October 2018 members may top up their loan if the outstanding balance is £300 (increased from £200).

Credit union member? the last date to apply for a loan before Christmas will be Saturday 15th December.  Be sure to send in your 3-months bank statements to enable us to make your loan offer. If we have your correct email contact details on file then we will send your loan agreement with instructions to E-sign your loan if possible.


Our loans start from £300, interest rates range from 9.4%APR to 42.6%APR. see our loans.


Christmas Loan Deadlines

Non-members: Saturday 1st December 2018

Members:  Saturday 15th December 2018







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