CORONAVIRUS HELP AND SUPPORT
You may have concerns about how the Coronavirus/Covid-19 situation could affect you and your money. See this page for the resources available at this time.
Advance Credit Union is ‘business as usual’; your money is safe and share withdrawals, deposits, loan applications are continuing as normal. We are seeing an increase in emergency loan applications and we are dealing with these as quickly as we can. If you aren’t a Member with us you can apply for a loan online or join online.
Our customer counter is now closed until we are permitted to open again to the public. Our phones are unchanged; 10am-3pm Monday, Tuesday, Thursday and Friday, 10am-12noon Wednesdays.
We are now strongly encouraging all our Members to activate internet banking so they can continue to manage their money easily.
There are a few things we can all do to keep everyone safe:
- Wash your hands regularly – see NHS guidance how to
- Avoid touching your face – see this BBC article to understand why
- Stay at home – see government guidance
- Do not come to our office; the counter is closed. There are better ways to contact us; online chat, internet banking and email.
- Our phones are very busy at the moment, if you can avoid phoning us that would help free up our phone line for those who really need it. Internet banking, Online chat and email are quicker, easier and helps us to deal with more Members.
- Use our internet banking for share withdrawals; it’s quick and easy.
- 80% of our Members already use our internet banking, if you need some help setting this up please see the instructions here, watch our video or send us a message and we’ll talk you through it.
- If you think that you may be struggling with loan repayments due to the Coronavirus situation then please let us know. We will be as helpful as we can.
- If you’re worried about your financial situation because of Coronavirus, please contact us and we will do what we can to help.
Chamber Spring Expo 12th March
Happy employees and a productive workforce – what could Advance Credit Union do for your business and employees? We had a great day at the Greater Birmingham Chambers Expo at Aston Villa FC on Thursday – our first time there and we were the headline sponsor!
It’s easy to tell employees and work colleagues about our simple savings & affordable loans plus we can easily set up a payroll deduction scheme for employee financial wellbeing. Find out more about what we can do for Chamber members.
Members AGM 29th February 2020
Thanks to everyone who attended our Annual General Meeting (AGM) on Saturday 29th February and joining in with questions and comments. We were delighted to have MP for Erdington (and a Member of our credit union) Jack Dromey open our AGM.
Thanks also to Oikos Cafe on Erdington High Street for hosting us.
We are pleased to confirm that the AGM approved a 1% dividend on savings, this will be processed on members’ accounts as soon as possible.
We also outlined our exciting plans for a new second location, enabling us to extend the reach of Advance Credit Union across Birmingham.