£150 council tax rebate
Have you claimed your £150 council tax rebate yet?
If you live in a council tax band A to D then you may qualify for the rebate.
Pay your council tax by direct debit? You should receive the payment in your bank account.
If not, you will need to follow the claim process to ensure you receive your £150. Be quick, the deadline is 31st July!
If you need support to make your claim call 0121 303 1113 to arrange an appointment.
Find out more
Muller Diamond League athletics prize draw – We have a winner!
We have a winner of our prize draw for four tickets to the Muller Diamond League athletics this Saturday at the Alexander Stadium Birmingham. Congratulations to Kirsty! She says ‘I never win anything, I’m very grateful’. We hope you and your family have an amazing day on Saturday.
Thanks to everyone who entered our draw and a BIG thank you to everyone who left a Google Review for us! We love 5star reviews, but it means even more to those who don’t know about us – your review gives our new joiners reassurance that we can help them manage their money.
The event is now sold out, but you can still watch on the telly – BBC1 Saturday 1:15pm. This will be a tester event for the Commonwealth Games, so a great opportunity to see our city shine on the global stage.
A big thank you to the Community Engagement Team at Birmingham 2022 Commonwealth Games and Birmingham City Council Financial Inclusion Partnership for providing the tickets for the prizedraw.
Covid-19 Guidelines
Covid-19 restrictions have now been relaxed, Covid is still with us, but declining in our region. If you haven’t yet been vaccinated, or received your 6-month booster, you can book this online on the NHS website.
Our customer counter is open from 10am -1pm Monday to Friday for new Members and those who are unable to use internet banking. If you are an existing Member do please use internet banking if possible so we can keep the counter free for new Members and those unable to use internet banking.
Some of our customers may be vulnerable and anxious about restrictions being lifted. To keep our staff and customers as safe as possible please respect our Covid-19 guidelines:
- 2m distancing in our customer area
- Customers must use the hand sanitiser provided at the counter
You are welcome to use our free WiFi and leaflets are now mounted in the outside lobby area, so no need to wait in the queue unless you really need to.
If you need some help to set up and use internet banking, just ask or see our helpful video